I was trying to get into my Hilton account tonight. I put in my number, password, and spent 25 minutes trying to prove I wasn't a robot. Frustrated, I used live chat where I got a gentleman to assist. Explaining my problem, and after continued repeated attempts, I got a rather lengthy explanation of why … Continue reading How Hard Should a Season Ticket Holder Work to Get Their Rewards?
As we are close to two championships being decided, an All Star Game coming up, and training camps around the corner...it's "the most beautiful time of the year!" And ANY time is a good time to ask questions! "Hey Kathy, I start out selling a group, but it never seems to get where we talked … Continue reading June 12: Kathy’s Sports Sales Mailbag… “Hey Kathy!”
Upon arriving back home from being with a team, I met up with the family and we went to one of my favorite spots to eat. I was happily planning on getting the Impossible Burger and relaxing a bit. Walking in, the place was packed...I mean PACKED with a 30 something crowd. The server told … Continue reading Sports Sales Reps: Why Are We Afraid to Sell the $75 Steak?
From Stanley Cup to College World Series of Softball to summer sports battling for top positions in the standings, this is an exciting time of year! Lots to watch, experience, and sell. With that comes questions...so here we go! "Hey Kathy, I tend to ask a lot of questions when talking to a prospect, as … Continue reading June 5: Kathy’s Sports Sales Mailbag… “Hey Kathy!”
Sometimes we get so focused on getting our call 'numbers' in, we tend to forget what the purpose of our call really is. When we get a live body on the line and our talk time is under 3 minutes, we are obviously not making a quality call. What makes us jump to trying to … Continue reading 4 STEPS TO QUALITY B2B COLD CALLS
What are YOU doing July 8th? Come on out to Las Vegas and meet with some of the most successful minds in sports sales as we gather together to give all Account Executives the opportunity to strategize for a successful sales career. From digital marketing to social media to prospecting to influencing to strategizing and … Continue reading Sports Sales Summit: Las Vegas July 8
Stanley Cup and NBA Finals here we come! Exciting for those in sales whose teams have been on this journey...it truly is a unique experience. As sales go up, we need to remember our work on retention...read on! "Hey Kathy, We were lucky enough to be on the road to the finals. With that came … Continue reading May 29: Kathy’s Sports Sales Mailbag… “Hey Kathy!”