We moved here to Goodyear AZ nearly 4 years ago in a community that is up a hill and in the mountains. We don't have a lot of immediate shopping options, and most options are anywhere from 20 minutes or more away. We do have a grocery store, some services, a couple restaurants and a … Continue reading Teams: The Value of Exceptional Hiring and Training as Shown By a McDonald’s
https://videopress.com/v/76Z4waBG?preloadContent=metadata Ironically enough, to reenergize our sales, we need to slow down! Listening, having a conversation, giving options based on what they said and why...all of this adds the personal connection we find ourselves lacking more and more. If you're going through the routine, it's time to reenergize!!! Kathy Burrows, Chief Energy Officer, Sold Out … Continue reading SOS 3 Minute Sales Focus of the Week: Reenergizing our Sales
As summer unfolds and people start enjoying once again the outdoors, events, and being together, we continue to sell! And we continue to have thoughts...read on... "Hey Kathy, Why is it so hard to sell groups when I sell season so well?" J, east coast Why is it so hard to sell season when I … Continue reading Kathy’s Sports Sales Mailbag … “Hey Kathy!” June 9
For years and years we have sold to our prospects. We have set packages, a formal way of selling premium, and we expected everyone to fit into those boxes or they didn't get our product. It was years and years of what WE wanted. It was rarely about the client, and almost totally about us. … Continue reading Sports Sales: Are We Selling To, Consulting For, or Collaborating With Our Prospects?
https://videopress.com/v/isBrU1ki?preloadContent=metadata If we accept our role of group sales as event sales vs selling a group outing, we become more confident in providing the best experience for our clients. And in the end, isn't that what we should be doing? We best manage the group sale when we view ourselves as the event seller, guiding … Continue reading SOS 3 Minute Sales Focus of the Week: Managing the Group Sale
Amazing playoff games and exciting standings in summer sports. Gotta love sports world! "Hey Kathy, To renew in season this summer or not to renew. That is the question." J, midwest Hi J, Renew. Don't create more confusion to this year by changing up the routine. Kathy "Hey Kathy, There seems to be a disconnect … Continue reading Kathy’s Sports Sales Mailbag … “Hey Kathy!” June 2
Intersection of Strategy, Execution, and Success Back in my startup days in sports, I used to have what I thought were brilliant ideas. Some worked and some were dismal. Our VP at the time, Jeff Overton, was great. He never criticized failure, only asked what I needed to do to make it successful. He would … Continue reading The Sports Dilemma: “We Tried It. It Didn’t Work.” Idea or Execution?
https://videopress.com/v/lYXJcpQx?preloadContent=metadata We all want that large group...the big one. But finding them in one big lump can be hard. Instead, there are ways we can take a concept and built it into a supersize group. Kathy Burrows, Chief Energy Officer, Sold Out Seating Press ‘follow’ on my blog (soldoutseating.wordpress.com) to receive : Weekly (and sometimes … Continue reading SOS 3 Minute Sales Focus: Supersizing Groups
With our facilities going from 20% to 60% to full capacity for some, things are moving ahead quickly! Are we moving with them? "Hey Kathy, What is the key to selling to businesses right now? Seems like their buying is different than before and I can't quite put my finger on the change." A, midwest … Continue reading Kathy’s Sports Sales Mailbag… “Hey Kathy!” May 26
We all love our cable service companies I'm sure...let me tell you about our latest cable service problem. The MLB network went out and the statement on our tv said it was a problem with the provider...have patience. Not having it 2 days later, we called. They attempted something and it didn't work so they … Continue reading The Sports Service Department: A VIP Assistance Dept. or an Extended Sales Plan Dept.?