Welcome to this week's mailbag...with questions concerning call volumes and can we run sports as a 'fun' business? Read on! The first question was actually asked 4 different times this week with different aspects, so I will incorporate them all into the question! "Hey Kathy, Our staff is simply not making the calls out to … Continue reading Call Volumes & Sports As a “Fun” Business…Kathy’s Mailbag…”Hey Kathy!”
We spend hundreds of thousands of dollars as a team to better fan engagement, do surveys, hire consultants and loads of other ideas to be the best at servicing our clients. We try to come up with fantastic ideas that no one else does, yet miss some of the most simple, basic steps that would make … Continue reading Remember Me? I’m Your Sports Sales Customer…
Welcome to the almost St. Patrick's Day edition of questions from YOU...the best sports sales staff in the world working to get better! Today's questions include: Leadership: creating a development culture, and the importance of setting / hitting revenue goals in the off season in personal sales. Read on! "Hey Kathy, I read your article on Monday … Continue reading Leadership and Setting Off-Season Goals: Kathy’s Sports Sales Mailbag…Hey Kathy!
While at the NSF Conference in February, I provided a workshop on why people are leaving sports. One of the 5 areas we discussed was leadership…is it leading from the 80’s where we managed numbers everyday or leading in the 2000’s where we manage people? Even in the past month I’ve had some interesting questions … Continue reading SPORTS SALES LEADERS: 5 STEPS TO LEADING YOUR STAFF TO ACHIEVE GOALS VS LEADING THEM OUT THE DOOR
Does your team lack motivation? Seem spiritless in meetings? Clock watch? Does making coffee each day get more interest than a new idea? Do fantasy sports teams have more effort put into them than the job at hand? I think we need to talk...firstname.lastname@example.org Let's get your sports sales team re-energized! Kathy Burrows, Owner/CEO: SOS...Sold … Continue reading Help?
Here we are...pre baseball and soccer opening day and hockey and basketball nearing the stretch while football gears up! The questions keep coming which proves how you all want to reach goals and get better! "Hey Kathy... I can't seem to get the team to want to hit the goal for our event. I've showed … Continue reading March 7: Kathy’s Mailbag…”Hey Kathy!”
In talking with a friend in the business the other day, she told me about an experience in getting (or not getting) an opening day group that they traditionally bought. Her friend had opted to not get the traditional opening day group, so she called and asked about having one. She was told she could … Continue reading 5 “Be’s” to Keep Your Season, Groups, Premium and Corporate Clients Coming Back