May 30: Kathy’s Mailbag…”Hey Kathy!”

Can you believe May is over and we are going into summer already?  It seems like only a couple weeks ago it was still snowing in the midwest...oh wait, it was! At any rate, with summer comes more questions, so read on! "Hey Kathy, We are going to start renewals a month earlier this year … Continue reading May 30: Kathy’s Mailbag…”Hey Kathy!”

What Should An Inside Sales Program for 2020 and Beyond Look Like?

The realization has finally come upon us that sales are no longer the 'way into sports.'  It was back in the day, but now it is a more specialized field  with money  being spent on its growth and development.  Some college programs are realizing this, including sales courses in the curriculum, so that students have … Continue reading What Should An Inside Sales Program for 2020 and Beyond Look Like?

Do You Have a Plan For Your Interns?

Dr. Scott Grant, a great friend and tremendous professor, posted on his blog the other day the challenges one of his students was encountering in their internship.  He offered suggestions, and it led me to think about how we plan for our interns in sports. I've been with many teams that interns are brought aboard … Continue reading Do You Have a Plan For Your Interns?

Preparation in sales…

What a great message I received this morning...and I invited him to call me to talk.  Trent Houston accepted his first career position at the Orlando Magic, and is taking the time prior to starting to learn best practices and create a strategy.   Having listened to a past podcast I had done with the Tao … Continue reading Preparation in sales…

Kathy’s Mailbag: May 23 “Hey Kathy!”

Welcome to this week's mailbag!  Remember, all questions are to arrive by Tuesday afternoons, and all questions will be answered...if not in the mailbag, then personally.  Either way, it's a win! Here are this week's questions... "Hey Kathy... I need to get more in my pipeline, but I'm realizing I need to qualify leads better … Continue reading Kathy’s Mailbag: May 23 “Hey Kathy!”

An Active Approach To Training

Really appreciate when teams, companies want to take an active approach in the training and make sure areas are covered that they have needs for.  Training should never be the trainers way.  Just like customers, it is about needs, and fulfilling those needs for a successful experience. Kathy Burrows, Sold Out Seating...Helping Your Team Achieve … Continue reading An Active Approach To Training